Frequently Asked Questions at Northland Shuttles

Looking for quick answers about our services in Northland? Our FAQ page covers a wide range of topics, helping you understand more about our offerings and how we operate.

Popular Questions

What areas does Northland Shuttles cover?

Northland Shuttles provides extensive coverage across the Northland region. This includes key locations such as Whangarei, Kerikeri, Bay of Islands, and Kaitaia. We also cater to popular tourist spots like the Waipoua Forest, Ninety Mile Beach, and the historic town of Russell. If you have specific destinations in mind, feel free to inquire, as we often accommodate custom travel requests.
How can I change my booking details?

Changing your booking is simple with Northland Shuttles. You can modify your reservation online by accessing your booking details through our website. Changes can be made up to 48 hours before your scheduled pick-up. For any urgent alterations or last-minute requests, please contact our customer service directly via phone or email for immediate assistance.
What are your safety measures for passengers?

The safety of our passengers is paramount at Northland Shuttles. Our vehicles undergo regular maintenance checks and are equipped with modern safety features, including seat belts, airbags, and GPS tracking. Our drivers are experienced professionals, trained in safe driving practices and emergency response procedures, ensuring a secure and comfortable journey for all passengers.
Do you offer discounts for groups or frequent travellers?

Yes, Northland Shuttles offers special rates for both groups and frequent travellers. Group discounts are available for parties of five or more, making it ideal for family outings, corporate events, or group tours. For frequent travellers, we have a loyalty programme that offers perks such as discounted rates and priority booking. Please contact us for more information and to arrange for these special rates.

These FAQ responses for Northland Shuttles are designed to be informative, addressing common concerns and questions. They should help enhance user experience on the website and provide clear, helpful information for planning travel in the Northland region.

Need More Info?

If your question isn’t answered here, please don’t hesitate to contact our customer service team. We’re dedicated to ensuring your travel in Northland is as enjoyable as possible.